When it was first suggested that we utilize online booking I was skeptical. How would people know what they needed without talking with us? Wouldn’t our clients feel put-upon to take care of their own schedules? Double bookings are bound to be a problem!

Wrong, wrong and wrong. So far online booking has been efficient, appreciated and pretty easy to use.

Here is a short overview for anyone that hasn’t tried it yet.

• Start by clicking on any of the icons on our website that look like this
• 

We refer to it as the Book Now button.

• Choose pool, treatment or gym as the category of service
• Choose the service you want
• Choose the person you want to book with or to see all available appointments choose “no preference”
• All available appointment times for the service you chose will be listed by date
• Choose the date and time you want
• Fill in the required contact information
• Review the details of the appointment and choose “confirm”
• A confirmation message will come up with basic information about the appointment with a reference number
• A confirmation will be sent to the email address you entered

If you want to make more than one appointment at a time, you can continue to book more appointments from the confirmation page by clicking on the Book Now button on the right.

You may cancel an appointment that you have made by going to the confirmation email and choosing “Manage your appointment”.

It is a pretty straight forward process. One helpful aspect is that you can get an overview of times that are available to get an appointment without having to book at that very moment. The system gives you 5 minutes to complete a booking but if you don’t want to book just don’t complete the process and it will not affect the status of an open appointment time.

We are always happy to take calls or receive emails regarding setting up an appointment or talk about any questions or concerns you may have. But if you find it convenient to use the online booking system, we are happy that it helps.